About MusicMatch Jukebox

Welcome to the MusicMatch Jukebox, the world's first integrated CD ripper, mp3 encoder, Jukebox, and Player!  Digitally record and mp3-encode tracks from your CD library in a single step, creating CD-quality mp3 files at speeds of up to 5x faster than normal play speed.

With MusicMatch Jukebox you can record all your favorite songs onto your PC hard drive, creating a database for playing customized song lists.  Multiple record modes (digital and analog) and compression modes (mp3, RealAudio and wav) allow you to customize the recording process.

In addition to recording from CDs, you can add songs to your database from outside sources.  Download singles from our web site at www.musicmatch.com or simply add your existing mp3 or RealAudio files to your Music Library.

Player

Create Manual or Automatic Play Lists to play on your PC speakers or connect your PC to your home stereo system with our Connects Cables.  Save your customized Play Lists for future sessions.

Music Library

Define the tracks in your Music Library by assigning sorting characteristics (title, artist, genre, tempo, etc.) for each song recorded.  Add songs into the Jukebox from the MusicMatch web site or from your hard drive.

Track Info

Add CD cover art, track lyrics, and artist notes to view while a track is playing.  If you like a song you have downloaded from the MusicMatch web site, choose Buy CD to purchase the CD online.

Recorder

Record unencrypted songs from a CD using your PC's CD-ROM drive, in mp3, wav or Real Audio compression formats.  You may choose either digital or analog mode and select your compression rate from CD Quality, Near CD Quality, FM Radio Quality, or Custom Quality.


About MusicMatch Jukebox Help Files

These Help Files are organized to correspond with the buttons on the program.  For example, if you are having troubles recording, go to the Recorder section of the help files, and seek your topic from those listed or by searching Index words.  You can also use the Find option and enter a key word to search for all topics associated with that key word.


Rio Portable MP3 Player

Use the MusicMatch Jukebox to create and save Play Lists of your favorite MP3 music, then export the Play List to your Rio Portable MP3 Player.

Create your Play List from the desired tracks in your Music Library.  Save your Play List by expanding the Play List screen and choosing Save Play Lists As from the File menu.

Open an existing Play List simply by selecting it in the Saved Lists column.


Getting Started

Whether you have downloaded MusicMatch Jukebox for the first time or have upgraded your program from a previous version, you will initially have the shareware version.  This demo version allows you to record five songs before it asks you to register your program.  If you have not registered an earlier version of the program, see the Purchase section for a description of your options.  If you have previously registered a copy of MusicMatch Jukebox, you are eligible for free lifetime upgrades.  Choose Retrieve Key to obtain your enable Key immediately, via the Internet

To add tracks from your existing mp3 collection into MusicMatch Jukebox, go to the Music Library by choosing Options/View/Show Music Library, and click ‘Add’ to browse for your music directory.

To record tracks from your CD library into the MusicMatch Jukebox, put a music CD in your CD-ROM drive and open the Recorder by choosing Options/View/Show Recorder.  Select the tracks you want to record and click on ‘Start’.

To play your music, manually drag and drop, or double click, the tracks from your Music Library into the Play List window, or maximize the Play List window by choosing Options/View/Show Playlist Control, and click on AutoDJ to create Automatic Play Lists, then click ‘Play’.


Play List Minimized
Play List (Minimized)

The Play List will be minimized when you launch your MusicMatch program.  You can do everything from the minimized Play List that you can do from the Maximized Play List, Using the Options menu on the Player.

The left/right micro arrows allow you minimize/maximize the Play List for a different view.


New

To clear the Play List screen and create a new Play List, choose New from the Play List’s File menu.  Track titles from a Saved Play List will not be deleted from that Play List, when choosing New, to clear the Track Titles screen.


Save Play List

If you make changes to an existing Play List, choose Save Play List As from the Player List’s File menu.  If you choose Save Play List for a (New) Play List, you will be prompted to name the Play List.  See also Save Playlist As


Save Playlist As...
Save Play List As…

To save a newly created, (New) Play List, choose Save Play List As from the Player List’s File menu.  You will be prompted to name the Play List.  The saved Play List will be displayed in the ‘Saved Lists’ column.


Export Play List to WAV

To quickly convert an entire mp3 Play List to wav, choose Export Play List to WAV.

Browse your computer and select a destination directory for the .wav files.


Clear Play List

To clear track titles from the current Play List, and begin to build another Play List, choose Clear Play List from the Player List’s Edit menu.  Saved Play Lists are not affected by choosing Clear Play List.


Delete Play List

To delete a Saved Play List from the Saved Lists column, choose Delete Play List from the Player List’s Edit menu.


Delete Track

To delete a song from your Play List without clearing the entire Play List, choose Delete Track from the Player List’s Edit menu.  Delete Track will not delete the song from your Music Library.


Edit Track Info

Edit or enter track information for the highlighted, or currently playing track in the Play List using Edit Track Info the Player List’s Edit menu.


Saved Lists
Saved Lists Column

Load a previously created and Saved Play List by clicking the Play List title.  Track titles will be shown to the left.


Buy CD

If you like the artist currently playing on your songlist, choose Buy CD from the Track Info screen, to go directly to CD NOW’s web site or to the independent artist’s web page, if one is available.


Convert MP3 files to WAV

To convert existing .mp3 files back to .wav files, choose Convert MP3 to WAV from the Music Library Options.

From ‘Select Source Directory’, browse for the sub-directory to which the .mp3 file was saved.  Select the file you would like to decompress from ‘Highlight Files to Convert’.  The file will be saved in the directory you choose from ‘Select Destination Directory’ and the newly created .wav file will be shown in ‘Converted File Names’.


Convert WAV files to MP3

Using MusicMatch Jukebox, you can convert existing .wav files into compressed .mp3 files.  The original .wav file will not be deleted unless you choose to delete it separately.

These compressed .mp3 files will be added into the database as with any other .mp3 file.

Choose Convert WAV files to MP3 from the Music Library Options.

From ‘Select Source Directory’, browse for the sub-directory the location of the .wav file.  Select the file you would like to convert from ‘Highlight Files to Convert’.  The file will be saved in the directory you choose from ‘Select Destination Directory’ and the newly created .mp3 file will be shown in ‘Converted File Names’.


Export Database to Tab delimited file
Export Database to Tab-delimited File

To export the database to a tab delimited text file, choose Export Database to Tab-delimited File, from the Music Library Options.  You can then import this file into Excel or any spread sheet or database program.


Clear Database

To clear the database so that you may create, or load, a new database, choose Clear Database from the Music Library Options.  You will receive a prompt before the database is cleared of its contents, and be told that the database will be saved as MMJB saved.mmd.


Load New Database

To load an existing database to your Music Library, choose Load New Database from the Music Library Options, and browse for the previously saved database.


Save Database

Choose Save Database, from the Music Library Options, when editing an existing database.  The file name will not be affected.  See also Save Database As.


Save Database As...

To customize the naming of your database files to something other than mmjb.mmd, choose Save Database As from the Music Library Options.  All database file names will have the .mmd extension.


Add

To add tracks from your hard drive to your Music Library, choose Add from within the Music Library, and browse for the song files.  You can add previously downloaded files, in mp2, mp3, or RealAudio formats, to your Music Library.  Files will not be encrypted.  Files can be added individually, or as a group by holding down the control button, (Ctrl on your keyboard).

Important note: once you have added a song into your Music Library, you cannot rename the original file.  If you do, you will need to re-add that song to the Music Library.


Delete

To delete a song from the Music Library, choose Delete from the Music Library screen.  You may also highlight a selection of entries to delete simultaneously by holding down the Shift Key.  You will have the option to ‘Remove the record from the Database’, ‘Delete both the record and the file’, or ‘Cancel’.

To delete the song from the Music Library only, choose Remove the record from the Database.  You may want to Save the changes to the database.

To remove the record from the Music Library as well as delete the song file from your hard drive, choose Delete both the record and the file.


Tag

The Tag option within the Music Library or Track Info screens, launches the Track Information screen, which allows you to input song information, to be displayed in the Track Info screen, each time the track is played.

Highlight a song in the Music Library and click Tag to open the Track Information screen.  If CD information was input before recording by choosing CDDB or by manually typing the data in, it will be displayed in the Track Title, Track #, Track Time, Artist and Album fields.

The pull down menus associated with the Genre, Tempo, Mood, Situation, and Preference fields can be modified from the bravadj.cat file.  See the Category Descriptions section for complete instructions.

Enter song Lyrics, CD Notes, and Artist Bios in the text box provided.  Select the tab that corresponds to the type of information you want to enter.  Artist web site URL’s and email addresses entered in the Notes and Bios sections will automatically be listed in the Artists URL and Artist Email fields as well.  Text space is unlimited and information will be displayed in the Track Info screen, while the song is playing.

When you record an entire CD, much of the information will remain the same for each track.  To avoid redundant data entry, you may select the white box to the left of the field, to have that information apply to each song on the CD.  A good example would be the Artist and Album fields.  If this information was not entered prior to recording, you can manually enter it one time, then check the boxes next to the Artist and Album fields.  From the Track Title field you can scroll to other songs on the CD.  The Artist and Album information from the initial entry is applied to all tracks on the CD.

When you add or change track information, you will be prompted to save the track information for that song, before you can scroll to another track from the Track Title field.  If you click the Save button at the bottom of the screen, the information will be saved and Track Information screen will be closed.

Tag Art will add the album cover to your song for display while that song is playing.  Download or scan the CD jacket and save the .bmp or .jpg file into your MusicMatch Jukebox sub-directory. Choose Tag Art and browse for the .bmp or .jpg file you just created, then click Done.  The image will appear, in the Player, next to the volume control each time the song is played, if Show Art  is selected.  Standard image size is 100 X 100 pixels.

If you add songs to your Music Library that have track information associated with them using ID3 tags, MusicMatch will recognize and display that data in the Track Information screen.  This is a new feature with version 3.1.

To restore ID3 tags that were associated with files added to MusicMatch Jukebox prior to version 3.1, choose Convert ID3 Tags.

Tracks purchased from www.musicmatch.com will include both album art and lyrics.


Minimize/Maximize Music Library

The Music Library will launch in its minimized state.  To increase the size of the Music Library screen, use the up/down micro arrows located to the right of the Tag option.  The Music Library will increase to the width of your monitor screen and more than double in height.

To view categories when the Music Library screen is minimized, click and drag the slide bar at the bottom of the screen.


Category Descriptions

To create your own category descriptions (sorting characteristics), go into Windows Explorer and open the bravadj.cat file in the MusicMatch subdirectory using Notepad.  This file will display all current default categories, which can then be edited to fit your personal descriptions.  Be sure to save your file changes.  Changes will appear after restarting your program.

You may also change column width from within the database.  Using your mouse, place the pointer on the line that separates the two columns, until horizontal arrows appear.  Click and drag the divider to your desired column width.


Troubleshooting Database
Troubleshooting Music Library

Song is in the Music Library, but it will not play: There are no actual files in the Music Library.  The track titles are links to the actual file, which is stored elsewhere on the hard drive.  If the root filename has been changed, then the file in the Music Library has lost its path.  If you change the root file name, then you will need to re-add that file to your Music Library.

When song is playing, there is no sound: this is most likely due to your volume control settings.  You should check all of your volume settings to make sure none of them are muted.  Go to Programs/Accessories/Multimedia/Volume Control.

If the settings are not muted, there may be a problem with your Recording Gain Control (found under Programs/Accessories/Multimedia/volume control, options, properties, recording) setting.  Some systems default to "Line-in” which is incorrect.  Choose either "CD" or "Mix-All" and OK your changes.  You will then need to re-record the song.

How to change the .mp3 file registration: there are two ways to change your .mp3 file player registration.  You can either reinstall the player of your choice, or you can do the following:

1. Open Windows Explore.

2. Click on the view menu, then options.

3. Then click on the tab "File Types.”  A list of registered file types will be shown.

4. Go down the list and click on the .mp3 file type.  It should show a MusicMatch logo.

5. You can either remove it, or edit it to use a different player.

6. To remove it, just click on the "Remove button.”

7. To edit it, click on the Edit button.  Then click on the "open" in the text box, and click "Edit.”  Type in your player, or use the Browse button to select you favorite player.


Directory For New Songs

Select the location where your song files will be saved from Recorder/Options.  The default directory is C:\Program Files\MusicMatch 3\Music.

From ‘Make Sub-directory Using:’ you can specify further where your song files will be saved.  To have your song files saved directly to a sub folder titled either by the Artist name or the Album title of the CD you are recording.  Alternatively, you may select both options and in this case, the Album title folder will reside in the Artist name folder.


CD Quality

You have two options for recording in CD Quality (128 kbps) format:

If you select mp3 at 128 kbps or 160 kbps, you will use the fastest compression standard available, developed in partnership with Xing Technologies.  These files will be compressed 12:1 (compared to 18:1 in Near CD Quality mode) and added to your database.  They will not be encrypted.

If you select wav, your songs will be recorded and copied to the subdirectory you have chosen in this non-compressed format.  They will not be encrypted nor added to the Music Library.


Near CD Quality

Near CD Quality is a good option if you want to limit the amount of disk space used by your music database.  The sound quality is very close to true CD quality .

You have two options for recording in Near CD Quality:

If you select MP3, you will use the fastest compression standard available, developed in partnership with Xing Technologies.  These files will be compressed 18:1 (compared to 12:1 in CD Quality mode) and added to your Music Library.  They will not be encrypted.

If you select RealAudio, your file will be compressed at 17:1 and added to your database.  They will not be encrypted.  RealAudio files will not play on the Winamp player.  You will need to play them on the MusicMatch Jukebox player or a RealAudio player.


FM Radio Quality

FM Radio Quality is the most compressed format and gives the lowest quality (64 kbps) in sound play back.  Song files are compressed at 70:1.  This recording option is called High Capacity in the Rio version of MusicMatch Jukebox.

This recording option is offered in both MP3 and RealAudio format.  RealAudio files will not play on the Winamp player, and must be played on the MusicMatch Jukebox player.


Constant Bit Rate
Constant Bit Rate (CBR)

Constant Bit Rate Encoding is a method that ensures a consistent bit rate throughout an encoded file, potentially at the expense of audio quality and/or Encoder efficiency.

Use CBR encoding when you need to limit the size of the MP3 file or produce consistent file sizes.

Choose a CBR setting from 16kbps to 320kbps in Recorder/Options, to customiz you recording.  Generally, files encoded faster than 128kbps, will have little or no sound quality improvement.

Constant Bit Rate encoded files will be smaller than Variable Bit Rate encoded files, of a comparable encoding speed, for example a song recorded in CBR at 128kbps will be smaller than the same song recorded in VBR at 50.


Variable Bit Rate
Variable Bit Rate (VBR)

Variable Bit Rate encoding is an encoding method that ensures consistently high audio quality throughout an encoded file by making intelligent bit-allocation decisions during the encoding process.

Use VBR encoding when consistent audio quality is the top priority and predictable encoded mp3 file size is not critical.

Choose a VBR setting from 1 to 100 in Recorder/Options, to customize your recording.  As a general guideline, a setting of 25 is approximately 80 kbps, a setting of 50 is approximately 128 kbps and a setting of 75 is approximately 160 kbps.  Generally, files encoded at a setting above 50, will have little or no sound quality improvement.

Variable Bit Rate encoded files will be larger than Constant Bit Rate encoded files, of a comparable encoding speed, for example a song recorded in VBR at 50 will be larger than the same song recorded in CBR at 128kbps.

Not all mp3 players support Variable Bit Rate encoding, however the MusicMatch Jukebox and Winamp players both support this technology.


Digital
Digital Recording

Digital Recording is the recommended recording mode.  It is faster than Analog Recording , with recording speeds up to 5 times play speed.  The success with which your drive will be able to record in digital is based on the drive's ability to accurately seek digital information.  It is also dependent on whether the manufacturer has chosen to support digital extraction (the Redbook standard).

Approximately 35% of current drives are not able to extract digital audio, or do so in such a poor manner that the sound quality is compromised (jitter).  If this is the case, your MusicMatch Jukebox will configure itself upon initialization to record in analog mode.  You can attempt to record in digital mode by choosing Options from the Recorder, and changing the settings.  It is possible it will record with optimal sound quality or it may work, but with reduced sound quality, (clicks and pops).  The digital recording attempt may fail midway through the song and start the recording again in analog mode.  When attempting to record digitally, be sure to record with Error Correction on.  This will reduce the jitter.

You will need to choose between CD Quality , Near CD Quality or FM Radio Quality compression modes.  You must also choose whether to record in mp3, wav or RealAudio formats.

The difference in sound quality between digital and analog should be minimal, depending on the quality of your sound card and PC system.

If you receive a green box on the progress bar at the end of your recording session, this means that recording was successful with optimum quality.  If you receive a yellow box, it means that recording was successful but with reduced sound quality.  If you usually receive green boxes and suddenly receive a yellow box, this is usually due to a flaw or dirt on the CD.  Try cleaning it and re-recording.  If you receive a red box, it means that recording was unsuccessful.  You will then see an error code at the bottom of the screen explaining your error.  Click here for Record Error Code descriptions.

For further help with digital recording, please refer to Troubleshooting-Recording .


Analog
Analog Recording

Analog Recording mode is for those drives unable to extract digital audio (with or without Error Correction ), or which are unable to extract it without considerable jitter (poor seeking accuracy).  Please also see Digital Recording .

Analog is the slowest recording option because you must record in real play time.  You must still select a compression type (CD Quality   or Near CD Quality ) with digital format, while analog recordings are all done in MP3 format and CD Quality compression (128kbps).

The difference in sound quality between digital and analog should be minimal, depending on the quality of your sound card and PC system.

If your program crashes during a muted recording, you may find that upon re-boot your PC sound is muted.  Go to Volume Controls and de-select mute to correct this situation.

If you receive a green box on the progress bar at the end of your recording session, this means that recording was successful with optimum quality.  If you receive a yellow box, it means that recording was successful but with reduced sound quality.  If you receive a red box, it means that recording was unsuccessful.  You will then see an error code at the bottom of the screen explaining your error.  Click here for Record Error Code descriptions.

For further help with analog recording, refer to Troubleshooting-Recorder .


Error Correction

During the recording process, drive-seeking errors may cause clicks and pops to be heard in the recorded song.  To eliminate or minimize noise, select Error Correction.  The option is found in Options on the Recorder.

Recording time will take longer, but the clicks and pops will be minimized.  Some drives will record excellent quality sound without this option selected.  We suggest you try both formats to decide which is better for your drive.


CD Select

If you have more than one CD-ROM drive, choose the one you will use to record from, under CD Select in the Recorder Options.


Advanced Options

From Advanced Options you can manipulate certain digital recording settings in order to maximize the program configuration for your system.

Track offset:# Track_Offset This advances the record start time slightly, although there will be no difference in length of song or quality of recording.

This option is for those drives that cannot record either the first track or the last track.  By making the offset value equal to between 10 - 50, this problem will be eliminated.  A higher number is not recommended, since you might cut out some of your song data.

Recording Speed: If your song files sound like they are playing too fast, it is usually because your drive is unable to keep up with the recording process.  This usually occurs in less powerful processors.  Changing the speed setting to 4 (4x recording speed) will generally remedy the problem.  If not, then try 2 and then 1.  (1 being the slowest setting, or 1x recording speed).

Multipass: If you are experiencing considerable jitter even with error correction on, try changing this setting =yes.

Block: This value can be increased up to 100 to improve jitter and speed problems in digital recording.

Overlap:  This value can be increased to 10 to improve the effects of jitter in digital recording.

Max_Mismatch: This value can be increased to 255 when a user is experiencing poor digital recording quality due to jitter and/or speed.

Start Time: This will enable you to start recording from somewhere other than the beginning of the track.  Values are in seconds.  This can be used in conjunction with Record Length to create song clips.

Record Length: This is used to record a partial song.  Values are in seconds.

Auto Configure# Auto_Configure: Clicking on this button will have your program reconfigure itself the next time you start the program.  This should be done with any change of hardware.


CDDB Preferences


Getting Started - Recording

Insert an audio CD in your CD-ROM drive and choose Options/View Show Recorder to open the Recorder screen.  Click CDDB, to return the artist name, album title and all track titles.  If CDDB returns no information, you will need to input this information manually, simply by dragging your mouse across track number to highlight and using your keyboard to type the information into the Recorder screen.  If you do not name song files before recording, the program will think it is re-creating the file i.e. Track 1, and display the ‘Replace existing file?’ message.

Choose ‘Options’ from the Recorder screen to customize the recording process.  From ‘Directory For New Songs’, determine where the song files will be saved on your hard drive.  From Name Song File Using, you can specify song files to be named by Track Title, Track Number, Artist, or Album, or you can choose any combination of these, for instance Track Number_Track Title.

Compression Mode and Recording Mode are also determined in the Options screen, though your program will have Auto-Configured upon opening your Recorder.  This means your program recorded a sample of a song and the options that you see selected are the default settings for optimal recording on your system.  If your system defaulted to a digital recording mode, you may want to select Error Correction for best sound quality.

From the ‘Select Tracks to Record’ section on the Recorder screen, either click the white box to the left of the track(s) you want to record or click ‘All’ to record all tracks on the CD.  If you do not select a track to record and click the start button, you will be reminded to select a track.

The recording progress will be shown in the ‘Recording Status’ window as well beside the track currently recording.  You will receive a green box at the end of the recording progress bar if the song has recorded successfully.

The tracks you have just recorded can be seen in the Music Library screen.  If you attempt to record a track that is already in the Music Library, you will be asked if you want to replace the existing file.


Getting Started - Player

To add tracks from your Music Library to your Player one at a time, drag and drop the track from your Music Library into your Play List screen or simply double click the track in the Music Library.

You can add several tracks at once to the Play List, by holding down the shift key, and highlighting several songs in a row or holding down the control key, to add several songs that are not grouped together.  You can add up to 999 tracks to a single Play List, from your music database.

Choose Play from the Playback Buttons to listen to your music or double click the song title in the Play List.  The track title will be prominently displayed in the screen under the Playback Buttons.  Song time elapsed and total song time will be displayed to the right of the Playback Buttons and artist name will be displayed under the song title screen.

If CDDB does not return any CD information, and you choose not enter it manually, the track, as it is titled (Track 1, Track 2, etc.), and track time, will be displayed, but the artist display screen will be blank.

Maximize your Play List screen by clicking the right micro arrow, or choosing ‘Show Play List Control’ from Options/View on the Player.  This screen allows you to review the expanded Play List options, which include creating Automatic Play Lists, based on sorting characteristics.

Enter song information, such as song lyrics and artist notes, which will be displayed in the Track Info screen each time the song is played.  You can also scan the CD jacket for display in the Player when the song is played and Show Art is selected.

You can save your Play Lists for future sessions, or simply clear the Play List screen to create another Play List.


CDDB

The CDDB button on your Recorder, connects you with a database comprised of thousands of artist, album, and track titles.

By clicking on this, your program will call up your web browser and connect you to this site.  It will match the serial number of your CD with their records and import all title, artist, and track data into the Recorder screen.  This information will cross over to the Music Library upon recording completion.

Using this feature removes the necessity of filling in all of the CD disk data manually.  There is no fee for using this service.

To use this feature for the first time, you will need to choose and enter a username and select the server nearest you.

You will be prompted to set up CDDB preferences each time you insert a disk.  To disable the prompt, or select a different server (necessary when your server location is down), choose Options from your Recorder, and click CDDB Preferences.

The CDDB progress information is seen in the ‘Recording Status’ window.


Record Error Codes

Error 0:

 No error occurred - recording was successful.

Error 1

Message: MusicMatch does not yet support your CD-ROM Adapter

This means that no adapter was found through the ASPI/WinSCSI

programming Interface.  This likely means you have the ASPI

drivers version 4.01 to 4.53.  You will have to restore the four files

from the original Win95/98 CD or go to Adaptec's site at

http://www.absnet.no/files/MULTIM~1/CD-ROM/Adaptec/CD_CRE~1/disk1/aspiinst.exe

to get their newest drivers.

Error 2

Message: Your CD-ROM drive does not support ASPI

This means that no ASPI driver was found in the system.

Usually only found on NT Systems, this is a fatal error on a

Win95 system if the .ini file is set to ASPI mode.  NT users

will need to either install the ASPI drivers or set the api to SPTI mode.

Error 3

Message: Bad Mode Failure

A recording mode was incorrectly entered on the command line

of the .ini file.  The program only supports .mp3, .RA and .wav file types.

Check the exact command line string to correct.

Error 4

Message: Open File Failure

A failure occurred during the file open process.  You may have specified a

path to a non-existent directory, specified an invalid filename, or there has

been a sharing violation.  You can try a different filename or capture the filename and pass the information back to us at technicalsupport@musicmatch.com.

Error 5

Message: Recorded with Incorrect Compression Setting

For some reason the flavor of the RA encoder is not valid on

this system.

Error 6

Message: Initialized with Incorrect Compression Setting

A failure occurred during the initialization process for the

RA encoder.

Error 7

Message: Opened with Incorrect Compression Setting

A failure occurred during the opening of the output file by

the RA encoder.

Error 8

Message: Fail Malloc

The program was unable to allocate enough memory to run.  This

is a fatal error and usually signifies that there is some sort of memory

leak in one of the applications running on the machine.

It usually requires a reboot to clear.

Error 9

Message: Your CD-ROM Controller is Not Yet Supported by MusicMatch

This means that the program has been unable to determine if the

drive is either SCSI or ATAPI, and means that the drive is likely

ATBUS.  There is no support for ATBUS drives in this program.

Error 10

Message: Read Error

This is an unrecoverable read error from the drive.  It usually means

the drive does not support digital audio extraction.  You may want to try changing the Max_ Mismatch=255 and Multipass=Yes settings

in Recorder/Options/ Advanced Options. If this does not work, analog record mode should be used.

Error 11

Message: Recorded with Excessive Drive Seeking Errors.  Recording with Error Correction = On

This means the size of the jitter encountered is larger than can be corrected.

You may be able to increase the OVERLAP entry in the mmcd.ini file to

avoid this problem.  Correction may work with error correction set to on, but if

it does not, the analog record should be used.

Error 12

Message: Unsupported Mode

The extraction mode selected is not supported by the drive.

It usually appears if the drive does not support reading digital audio

You can try setting the QUIET=YES entry in the mmcd.ini file.

Some drives incorrectly report this information and can really grab

audio.  If it still does not work, the analog record mode should be used.

Error 13

Message: Mode Setting Error

A failure occurred during the mode select process.  This applies

to SCSI drives from Toshiba/Philips/HP/Pinnacle and

very few others. This is basically a fatal error because the

drive is not reacting the way it is expected to, based on the programming

information.

Error 14

Write File Error

A failure has occurred during the writing of the destination

File, usually due to a disk full error.

Error 15

Message: Fail Load dll Error

One of the DLL files that is loaded by the program has failed

to load correctly.  It usually means the file is not in the

correct directory or the file is not on the machine.

Copies of the file can be sent to you.

Error 16

Message: HA Inquiry Error

The inquiry mechanism in the os to get info on the controllers

has failed for some reason. This is a fatal error, and usually

only appears in ASPI or SPTI mode.

Error 17

Message: MusicMatch was unable to find your CD-ROM drive

The program was unable to find any CD-ROM drives in the machine.

This may happen if the ASPI drivers have been replaced with the updated

drivers from Adaptec. Please see Troubleshooting-Recorder for more information.

Error 18

Message: Bad Command Line

There is an incorrect option in the command line passed to MusicMatch.DRV.

Error 19

Message: Your CD-ROM Drive is Not Yet Supported by MusicMatch

The drive does not show up in the list of scsi drives supported

by the program.

Error 20

Message: MusicMatch could not find your CD-ROM drive

The drive letter set in the ini file is not a CD-ROM drive

Generally, this means the user has changed the configuration

and the drive letters have changed.  The User should Auto Configure

the program from Recorder/Options/Advanced Options.

Error 21

Message: No Disc in Drive

This means that the drive is reporting that there is no CD in

the drive.  This can happen if the CD-ROM drive was in use

during configuration.  The User should Auto Configure the program from Recorder/Options/Advanced Options.

Error 22

Message: Play Mode Error

No error has occured - this is just a different exit code used

when the user selects /p option to play the CD instead of ripping

from it.

Error 23

Message: Copy Prohibited

The command line option /o has not been used and the CD identifies

the selected track as being copy prohibited. Make sure you have not

changed the /o option from the mmcd.ini file.

Error 24

Message: Quit Mode Error

No error has occurred.  This is just a status message when the user

selects the /q command line option which stops the program

just before the ripping starts.

Error 25

Message: Show Usage Error

This is the status message that is displayed when the program

terminates through the Usage screen. Generally this occurs when

there is an out of range entry on the command line.  Forward CD artist and title and the model of your CD-ROM drive to technicalsupport@musicmatch.com.

Error 26

Message: Undefined

Suggestion: please click on "Capture Diagnostics " from the Help menu on the Player, and

email the log file to us.

Error 27

Message: No WinSCSI

This means that no winscsi drivers were found on the system and

the ini file has the api setting to winscsi. It usually means that

either the seqscsi.dll file or that aspi drivers are not working

correctly.

Error 28

Message: Your CD-ROM Drive does not support Red Book Audio.

The drive is reporting that it does not support reading red book audio.

Some drives report this although they do work, so you should try

the quiet option in the mmcd.ini file. Most drives that report they

do not support red book, really do not support it. If this is the case, you

should use the analog record mode.

Error 29

Message: Recorded With Excessive Drive Seeking Errors

The drive is seeing mismatch errors in excess of the setting in

the ini file.  It is possible that the CD needs to be cleaned or

washed with water.

Error 30

Message: Your CD-ROM buffer setting is too big

The size of the buffer being used by the program is larger than the

system allows. The number of blocks of memory = BLOCK + 2*OVERLAP.

Usually this number can be no larger than 26, but some machines

need it to be smaller still. The Hitachi drive works much better if these

settings are block=100 and overlap=10.

Error 31

Message: CD-ROM Drive Buffer Overflow.  Try Recycling Power and Re-Recording

This is the message when the drive returns a 0xbf error meaning

it was unable to buffer the data because the computer could not

read the data fast enough. Usually this can be fixed by setting the

Recording Speed entry in the Recorder/Options/Advanced Options to a lower value like 1, 2 or 4.

Error 32

Message: NT MSCDEX Error

This means that the api entry in the ini file is set to mscdex

and the software is running on NT. It will not run unless you

set it to a different setting like SPTI.

Error 33

Message: Recorded with Some Drive Seeking Errors.  Try Recording with Error Correction = On

This means that the software has stopped with a jitter correction error,

and may mean that the drive has jitter larger than the overlap entry in

the ini file.  First, try setting the overlap size to a larger value.  If that does not

work, try setting the max_mismatches in Recorder/Options/Advanced Options to 255.

Error 34

Message: No SPTI Error

This means that the SPTI drivers do not seem to be working.  This

usually occurs when the api is set to spti and the software is running on

win95. Spti is for NT only.

Error 38

Message: The Xing MP3 file settings are incorrect.

This is usually fixed by reinstalling the program to restore the shared file links.

Error 39

Message: There was a failure during the MP3 encoding process.

This is usually fixed by reinstalling the program to restore the shared file links.

Error 40

Message: The program is missing required .dll files, or is missing the registry

entry for a path to the .dll files.

This is usually fixed by reinstalling the program to restore the shared file links.

Error 41

Message: The MP3 encoding process has failed.

This is usually fixed by reinstalling the program to restore the shared file links.

Error 42

Message: MP3 input to audio has failed.

This message occurs when you have run out of memory on the drive to which

you are saving your files.

Error 43

Message: The MP3 encoder was unable to convert data to the MP3 format.

This is usually fixed by reinstalling the program to restore the shared file links.

Error 44

Message: There was a failure writing to disk during the MP3 encoding process.

This is usually fixed by reinstalling the program to restore the shared file links.

Error 45

Message: The MP3 encoding process failed to activate.

This is usually fixed by reinstalling the program to restore the shared file links.

Error 51

Message: Incomplete recording

Recording was stopped before the process was complete.  The track

will not be included in your Music Library if it is not a complete recording.

All MusicMatch Jukebox error codes are listed here.  If you receive an error code other than what is listed here, it is referencing a component within the Jukebox, not created by MusicMatch.  We do not have a listing of error codes for components other than those created by MusicMatch.


Troubleshooting Recorder

General Information: To maximize the Jukebox features, you must have sufficient processing power (166 MHz or greater) and have a good CD-ROM drive.  About 25% of the drives currently on the market do not support digital audio extraction.  You may need to use the analog option if you have one of these drives.  For a good listing of drives which are able to record in digital, please see Stewart Addison's site at: http://www.tardis.ed.ac.uk/~psyche/cdda/

General recording problems: Recording capability is influenced by two factors: Your CD-ROM drive and your system's processing power.  For best recording performance, in any mode:

•	Avoid simultaneously running other applications that would drain the CPU’s power (graphics programs, scanners, other compressors, etc.)

•	Avoid simultaneously running other applications, which are writing to the hard drive.

•	Certain configurations, which cause the operating system to thrash, such as low memory or many open windows, will also affect recording quality.

Program will not record in digital mode: Your drive is either unable to extract digital information, or is unable to accurately seek the digital information and producing too much jitter.  Most likely you will need to use analog mode.  The program will automatically switch to analog if this is the case.  You can try adjusting the Recorder/Options/Advanced Options .

•	Occasionally a drive will record in digital and then other times it will fail.  This is due to the quality of the CD being recorded.

•	If you have a borderline drive for digital recording, and your songs do not sound very good, it is best to use the analog mode.

•	If you are able to digitally record using other programs, there was probably an error during configuration.  If this is the case, you will need to re-run the initialization process.  To do this, choose Auto Configure from Recorder/Options/Advanced Options.  Insert a CD into the CD drive (making sure it does not start playing), and then re-start the Jukebox program.

•	Make sure you have a CD in the drive during first program initialization.

•	Check that you have sufficient disk space in the music subdirectory.

Song plays with clicks and pops: This is due to "jitter," which results from a drive's inability to accurately seek digital data for recording.  You should make sure Error Correction is checked.  (Recorder/Options/Error Correction)

Program was recording fine, but suddenly stops: After any program installation or de-installation, you may lose recording capability if you deleted certain shared .dll files.  Please reboot your system (often, files are replaced after booting).  If you are trying to recover lost files; sometimes they are saved in Windows\SysBckup.  Copying the file to the Windows System directory might fix the problem.  Otherwise, you will need to re-install the program.

Multiple CD-ROM drives: Your program will automatically configure itself to use any of your drives.  You will need to select which drive to use by going to the Recorder and choosing Options.  Select the CD-ROM drive (Recorder/Options/CD Select).  This can be changed to a different drive at any time.  No further installation or file change is necessary.

First and/or Last Track of a CD will not record: this can be fixed by going to the Track Offset setting in Recorder/Options/Advanced Options, and entering a value between 10 – 50.

Song speeds up during play: If your song files sound as though they are played in a faster speed, your drive is unable to keep up with the recording process.  This usually occurs in less powerful processors.  Go to Recorder/Options/ Advanced Options and change the Recording Speed setting to 4.  If that does not work, try 2 and then 1 (1 being the slowest setting).

Recorded song times are considerably shorter than actual song times: you are experiencing the same speed problems as outlined above.  Change your Record Speed setting accordingly, from Recorder/Options/Advanced Options.

Recording process will not begin: Make sure your Multimedia CD-ROM player is not running.

Digital Recording fails when you are using the revised ASPI drivers from Adaptec: These revised drivers do not support digital extraction.  The version number of these revised drivers is 4.0.0.  Original drivers are version 2.0.0.  You will need to either install the new ASPI drivers, or the original ASPI drivers found on the Win95 or Win98 install disk.  You will have to manually extract the files from the CAB files on the original Win95/98 CD and install them.  All the details of what files are needed and where they go is fully documented at: http://www.ncf.carleton.ca/~aa571/Pointers.htm#drivers

Song records in analog, but when you play it, there is no sound:  Check all volume settings to make sure none are muted.  Go to Programs/Accessories/Multimedia/Volume Control.  If the settings are not muted, there may be a problem with your Recording Gain Control (found under Programs/Accessories/Multimedia/volume control, options, properties, recording setting.  Some systems will default to having the "Line-in," checked, which is incorrect.  What needs to be checked is the "CD" or "Mix-All.”

Song will not record in analog: Be sure there are no conflicting applications using your soundcard, such as computer games, conferencing software, or your multimedia CD player.

Song sounds warbled at times: this happens when there is an application running during recording which requires a large amount of processing power.  Typical conflicts are any graphics program, including a screensaver, and all scanners.  These applications will also warble a song that happens to be playing (although it will not affect that file permanently).

Song speeds up and slows during play: this occurs in analog mode when you have insufficient processing power or memory.  To reduce or eliminate this effect, you should close all other applications during recording.

If you receive a green box on the progress bar at the end of your recording session, this means that recording was successful with optimum quality.  If you receive a yellow box, it means that recording was successful but with reduced sound quality.  If you receive a red box, it means that recording was unsuccessful.  You will then see an error code at the bottom of the screen explaining your error.  Click here for Record Error Code Descriptions .

Stack Faults: These occur occasionally when there is a Windows exception between the Jukebox program and the rest of your system.  They will cause your program to crash, and may affect future program performance.  The easiest way to resolve this is to re-boot your PC.  On some systems, it will be impossible to resolve.

(Record Error Code Descriptions are in their own section.)

If you are unable to resolve your recording problem, please email your diagnostic.log file, along with a detailed description of the problem you are encountering, to technical_support@musicmatch.com.


Frequently Asked Questions

Following is a brief summary of frequently asked questions.  For more detailed information, please refer to the topics under the Help files.

Q. Are MP3 tracks, which the user encodes, encrypted?

A. No, tracks recorded by the user are not encrypted.

Q. Can I make .wav files with the MusicMatch Jukebox?

A. Yes, you can.  These tracks will be saved to the directory you choose, and will not be  included in your Music Library.

Q. What is the difference between the demo and full versions of the

MusicMatch Jukebox?

A. The full version of MusicMatch Jukebox will allow you to record an unlimited number of tracks from your CD collection on to your PC, while the demo version will only allow you to record five.  Both versions will allow you to download an unlimited number of our tracks from our website.  Both versions allow unlimited play capabilities.  You cannot convert .wav files to .mp3 files with the Demo version.  The full, registered version will not affect your program's performance.

Q. How do I upgrade from the demo version to the full-featured version?

A. You must register the program from within the MusicMatch Jukebox program.  Choose Register from the Player and then choose Purchase .  You have three ways to upgrade:

· Upgrade via our secure server on the Internet

· Upgrade via our toll-free telephone number

· Upgrade via check and order form sent through conventional mail.

  MusicMatch will send you a full features enable key that will convert your standard version to a full-featured version.

Q. What compression rates does MusicMatch Jukebox offer?

A. Tracks compressed using mp3, CD quality will be compressed at 12:1.  Tracks compressed using mp3, Near-CD quality will be compressed at close to 18:1.  A RealAudio Near CD quality compressed track will be compressed at 17:1.  Tracks compressed in FM Radio Quality (Real Audio) will be compressed 70:1.

Q. What is the sampling rate?

A. The standard 44 khz/128kbps is generally recommended, but you can choose CD Quality at 160 kbps as well.  See also Constant Bit Rate and Variable Bit Rate compression modes.  Tracks recorded at 64kbps and below are sampled at 22khz.

Q. How much memory will files recorded from a CD by the MusicMatch Jukebox take up on my computer hard disk?

A. This depends on which compression routine you use, either Near CD quality or CD quality .  For near-CD quality, a three-minute song will take up only 1.8MB of disk space, compared to 31 MB for an uncompressed .wav file.  Using CD quality, the file size will be just under 1 MB per minute of song.  Choosing your own compression mode, using Constant or Variable Bit Rate, will vary depending on the setting you choose.

 	A comparison done using a Plextor 12/20X Drive is as follows:

 	Compression type Original File Size Record Time Compressed File Size

 	mp3 CD Quality (12:1) 27.2 MB / 2min:30 sec. 0min:35sec. 2.46 MB

mp3 Near-CD Quality (18:1) 27.2 MB / 2min:30 sec. 0min:35sec. 1.54 MB

 	RealAudio Near-CD (17:1) 27.2 MB / 2min:30 sec. 1min:40sec. 1.60 MB

 	wav non compressed 27.2 MB / 2min:30 sec. 0min:13sec. --

Q. How long does it usually take to record a song from a CD to your hard drive?

A. In addition to the compression option, this also depends largely on the processing power of your PC.  The speed is also determined by the seeking accuracy of your CD-ROM drive.  Your drive's seeking accuracy will determine the number of errors that occur as audio files are extracted from a CD during recording.  The larger the number of extraction errors, the more time it will take the error correction routines in MusicMatch Jukebox to fix them.  The jukebox has a record option that allows you to elect greater error correction if necessary.  If you select error correction, recording time will usually increase substantially.  For most drives, default mode recording performance (without error correction) will be bound by the speed at which files can be compressed.

For example, a 266 MHz processor and a high quality drive, using CD quality mp3 compression mode will record at 4.3x play speed.  .wav files will typically record at close to the maximum audio extraction speeds of the CD-ROM drive.  While some drives cannot extract audio data faster than play speed, most drives will perform much faster.  Overall, .wav file recording speeds run from 1x -20x play speeds.

Q. When does the compression take place in the recording process?

A. File extraction and compression are performed in parallel.  You do not have to worry about filling up your disk with .wav files.  Only the compressed file will be saved on your PC.

Q. Can all CD-ROM drives record music in digital format?

A. No, only CD-ROM drives that support the Red Book audio format, and have a reasonable level of seeking accuracy, can record music from CDs to computer hard drives in digital format.  Many older CD-ROM drives, and some new ones, do not support this capability.  You will need to use the analog record option of MusicMatch Jukebox if your drive does not support digital audio extraction.

Q. What is the difference between analog and digital recording?

A. The main difference is the speed with which you can record.  Analog recordings will always be 1x the play speed, whereas digital recordings will be faster (depending on your drive, PC processor and compression type selected).  The sound quality difference of analog recording compared with digital should be minimal.  The amount of conversion errors you hear are primarily dependent on your PC system.  Factors that will affect the sound quality are the soundcard and the required level of multimedia realtime performance.

Q. Using MusicMatch Jukebox, can I play other songs from the Internet?

A. Yes, the jukebox will play all songs in mp3, mp2 and RealAudio formats.  To add these files to your database, go to the Music Library and choose Add .

Q. Can I install my copy of MusicMatch Jukebox and all the songs in my music database to a new PC?

A. Yes, the registered program and data files will install on any PC.  You will need to ‘Enter Key’, from the Register menu on the Player, to upgrade the newly installed version to full-featured status.

Q. When I am recording songs, how do I prevent CD's from automatically starting to play as soon as I put them in the drive?

A. Go to Control Panel, system, device manager, CD-ROM drive, click on your specific CD-ROM brand, settings, and then make sure that "auto-insert notification" is not checked.

Q. How can I personalize the MusicMatch Jukebox Play List category descriptions?

A. To create your own category descriptions , go into Explore and find the bravadj.cat file in the MusicMatch subdirectory. Open this file using Notepad.  This file will display all current default categories, which can then be edited to fit your personal descriptions.

Q. Can I make CDs with the Jukebox program?

A. You are able to convert mp3 files to .wav files with the MusicMatch Jukebox program.  You can then use your CD Recording software to burn audio CD’s.

Q. Does MMJB run on Windows NT?

A. Yes, versions 3.0 and later run on NT.  Earlier versions should not be installed on NT systems.

Q. Is there a MAC version of the program?

A. At present, we do not have a Mac version of MusicMatch Jukebox, though we are planning to release one in 1999.

Q. How do I uninstall the MusicMatch Jukebox?

A. Go to Start/Control Panel and click on Add/Remove programs.


Customer Support
Customer Service

If you would like to send us your comments or suggestions for future enhancements, please email them to us at:

customer_support@musicmatch.com

If you would like to call us, our number is:

360-834-9476 (if outside the US, dial 01 first)

We are located in the US Pacific Standard Time zone.

Our mailing address is:

2825 NW Lacamas Drive

Camas, WA 98607

USA


Technical Support

If you are unable to resolve your problem using these help files, please do the following:

1. If you are having a recording problem, create your diagnostic log file by clicking on "Capture Diagnostic " from the Help menu on the Player.  The resulting diagnostic.log file will be saved in your MusicMatch Jukebox subdirectory.

2. Email this file and a detailed description of the problem you are encountering to:

technical_support@musicmatch.com

We will respond as quickly as possible.


Show Art

If you have created a .bmp or .jpg file for the song you have playing, choosing Show Art from Player/Options/View, allows you to view it on the Player while the track is being played.  Art is placed to the right of the Volume Control.  You can only choose Show Art when the Player is also in Full View.


Show Track Info

Choose Show Track Info from Player/Options/View, to view song information in the Track Info screen while the song is playing.


Show Play List

To view the Play List screen and create Play Lists, choose Show Play List from Player/Options/View.  The Play List screen will be seen to the right of the Playback Buttons .  If Show Art is also selected, the Play List will be seen on the far right of the Player.  You can only select Show Play List when the component is also in Full View.


Show Play List Control

To view the maximized Play List, choose Show Play List Control from Player/Options/View.  You can also maximize the Play List using the right micro arrow from the minimized Play List.


Show Music Library

This option launches the Music Library screen.


Show Recorder

Choose Show Recorder from Player/Options/View to open the Recorder screen.  You can also launch the Recorder with Rec button on the Playback Buttons.


Full View

Full View, from Player/Options/View, displays the Playback Buttons , the Track Info Button , the Music Library Button, the I-Music Button, the Volume Control, and the song title, time and artist display screens.  Full View allows selection of Show Art and Show Play List.

The Player will initially launch in Full View with Show Art and Show Play List selected.  You can choose Mini View or Tiny View from Player/Options/View or click the down micro arrow once, to go to Mini View, and click twice to go to Tiny View.  The up/down micro arrows are located to the right of the Help menu.  When you launch MusicMatch Jukebox, the Player will open in the View it was in, when you last closed the Program


Mini View

Mini View, from Player/Options/View, displays the Playback Buttons , the Track Info Button , the Music Library Button, the I-Music Button, the Volume Control and the song title, time and artist display screens, but offers no option to Show Art or Show Play List.

In Mini View, you can choose either the up or down micro arrow to increase to Full View or decrease to Tiny View.  The up/down micro arrows are located to the right of the Help menu.  When you launch MusicMatch Jukebox, the Player will open in the View it was in, when you last closed the Program


Tiny View

Tiny View, from Player/Options/View, displays the Playback Buttons, the Volume Control, and the song title and time display screens only, and offers no option to Show Art or Show Play List.

In Tiny View, you can the up micro arrow once to increase Player size to Mini View or twice to increase to Full View.  The up/down micro arrows are located to the right of the Help menu.  When you launch MusicMatch Jukebox, the Player will open in the View it was in, when you last closed the Program


Auto Arrange Windows

Choose Auto Arrange Windows from Player/Options/View, to arrange all open windows in the following order, from top to bottom:

Player

Track Info

Music library

Recorder


Play Cycle

To play the songs in your Play List one time, choose ‘Once’ from Player/Options/Player Controls/Play Cycle.  To have the Play List start itself again, choose ‘Continuous’.


Play Order

The order in which the songs in your Play List are played is determined by Play Order.  To have them play in the order that you entered them into your Play List, choose ‘In Order’ from Player/Options/Player Controls/Play Order.  To play the songs in your Play List in a random order, choose ‘Shuffle’.


Use MusicMatch Player

Once a player is selected as default, it will always appear when you play your songs with our program.  You may change your selection between the MMJB player and the Winamp player at any time from ‘Player Controls’ on the Options pull down menu of the Player component.

Use MusicMatch Player: this will select the MusicMatch standard player, by XAudio, as your default player each time you play mp3 songs.

Use Winamp Player: this will select the Winamp player to be your default player each time you play mp3 songs.


Purchase

The version you originally download is a Demo version.  It is fully functional, with two exceptions: you cannot convert .wav files to mp3 and you may only record five songs.  Otherwise, upgrading to the full version will not change your program's performance.

To upgrade from the Demo version to the full-featured version with unlimited recording capability, you must register your program.  From the Register menu on your Player, choose Purchase.  Upon registering the program, you will receive an enable key, which will unlock your program.  Please save this key for future installations.

You can obtain this key in three ways:

Purchase by Internet

If you want the fastest, most efficient way to upgrade, we suggest you use the Purchase by Internet option.  Selecting this option will launch your web browser and take you to a registration form on the MusicMatch web site.  This may take a few moments.  Your personal and credit card information will be processed though the Secure Internet Commerce system and an enable Key generated for your immediate use of the full-featured MusicMatch Jukebox.  We accept Visa, MasterCard, and American Express.

Purchase By Phone

To Upgrade by Phone, you may call our toll free number 1-800-347-2566 from North America, or 1-510-665-3550 Internationally.  Our sales staff will be happy to assist you in Upgrading to the full-featured version of MusicMatch Jukebox.

We accept Visa, MasterCard, and American Express.

Purchase by Mail

Purchase by Mail is the only option that will allow you to register your program without using a credit card.  Choose the Purchase by Mail option and enter your personal information on the resulting page.  Print the form and mail, with payment, to our corporate offices at:

  MusicMatch

  2825 NW Lacamas Drive

  Camas, WA 98607

  USA

You may send payment by check, cash, or money order.  Checks or money orders must be drawn from a US bank and all funds must be in US$.  Your Upgrade request will be processed the same day it is received and your enable will be emailed to you promptly.

The Purchase by Mail form may also be faxed to the corporate office at 360.834.5824.  You must include Credit Card information (card type, number, name, and expiration) on the fax.


Retrieve Key

If you ever need to reinstall the program or install on new hardware, you will need an enable key.

If you no longer have the enable Key that you initially received, choose Retrieve Key from the Register menu on the Player to obtain another Key.  This will launch your web browser and request some basic information - your name, email address, and postal code.

This information will be compared against your registration information in our database and when it finds a match, an enable Key will be returned immediately.

Enter the Key in the slot provided and click OK.  You will receive a text box which states ‘Your Upgrade Was Successful’, along with the Key entered and your license file information.  Make a note of your enable Key for future reference, as you will be allowed only three Keys through the Retrieve Key option.


Enter Key

If you ever need to reinstall the program or install on new hardware, you will need to re-enter the key you received when you upgraded.

To enter the key, once the program is installed, select Register from the Player, and choose Enter Key.  Enter your key in the space provided to restore your program’s full-featured status.

If you no longer have your enable Key, choose Retrieve Key from the Register menu on the Player, to obtain the Key assigned your program.


Update

From the Register menu, in the Player, choose Update.  This option allows you to upgrade to the latest version, by downloading the new file, if one exists.  You will need to run the new mmsetup.exe file and install it over your existing program.  Your music database files will not be overwritten.

To insure that your system configuration is optimized for the new version, you should reconfigure the program by going to the Recorder and choosing Options/Advanced Options/Auto Configure.  When you re-start the program, it will reconfigure itself.

Updates are free and do not require a new key.


About MusicMatch Jukebox.

At times you will need to know what version of MusicMatch Jukebox you are running.  Choose About MusicMatch Jukebox from the Help menu on the Player, to find the complete version number.

Copyright and other legal information will also be found here.


Capture Diagnostic Information

If you require Technical Support, choose Capture Diagnostic from the Help menu on the Player.  The text box that appears will specify the path where the log file was saved.  Make a note of this path.

Send an email to technical_support@musicmatch.com and attach the diagnostic.log file to the email message.  (The Attach File option is indicated by a paper clip in many Windows email programs.)

By emailing this Diagnostic Log, you provide the Technical Support staff the information needed to assess the problem you are encountering more efficiently.  Please include a detailed explanation of the problem in the email message.


Show Welcome Screen

The first time you launch your program after installing it, you will receive a welcome screen, which offers some helpful tips on getting started using your MusicMatch jukebox.  To view this information again, choose Show Welcome Screen from the Help menu on the Player.


I-Music and RealArtists Web Site
I-Music and RealArtists Web Sites

To connect to the I-Music and RealArtists web sites, click the globe button on your Player.  This will launch your web browser and take you to the MusicMatch web site where you can download free, and pay music to your Music Library.


Automatice Playlists
Automatic Play Lists

There are two ways to create Play Lists, manually and automatically (See Manual Play Lists).  To create Automatic Play Lists, choose Auto DJ from the maximized Play List Controls or, from your Options menu, choose File/Auto-Create New Play List.  Both will take you to the AutoDJ screen.

  This feature creates automatic Play Lists based on your sorting preferences.

The first thing you will be asked is to define the length of the desired music program.  You then select the First Criteria category from the list of choices.  For example, you can have the jukebox select only tracks from your "Classic Rock" titles.  To further define your Play List, you can then continue with Second and Third Criteria categories.  For example, select only "Classic Rock" titles with a preference rating "Excellent" (second criteria) and which are appropriate for "Party" situations (third criteria).  You may select more than one category in a criteria choice simply by control-clicking on multiple categories.

The And / And Not feature allows you to either include or exclude that category in your Play List.  By selecting "And", you are telling the jukebox to look only for songs within the category selected.  By selecting "And Not", you are telling the jukebox to exclude songs from this category.  In the above example, if you had chosen "Party" and "And Not" for the third criteria, the MusicMatch Jukebox would select all your classic rock titles with an excellent rating which you have listed as appropriate for situations other than parties.  Thus, it would select "Dinner" excellent/classic rock, "Romantic" excellent/classic rock, "Dance" excellent/classic rock, etc.


Manual Play Lists

Either double clicking on a song title or clicking and dragging the track title to the Play List screen at the top right hand corner creates Manual Play Lists.  You may also add songs to the Play List by using the Windows Explorer drag and drop functionality.  To facilitate song selection, you can sort your database in alphabetical order in any category by clicking on the category heading.

When selecting the song, the track indicator micro arrow on the left side of the Music Library will highlight the track’s information in each category.  You can double click, or click and drag anywhere on the highlighted area to add the track to your Play List.

If you are creating a Play List and do not have enough track information to recognize the song, highlight the track and click on the track indicator micro arrow.  This will play the song for you to preview before adding it to your Play List.  You can change the order of the songs in your Play List by drag and drop.

To add multiple songs at one time to the Play List, either hold down the shift key and highlight tracks in a group, or hold down the Control key and select various tracks throughout the list.  Then right click and select add, or simply drag the selected tracks to the Play List screen.

To delete songs from the Play List, highlight the track and select Delete Track from either Edit menu, or hit the delete key on your keyboard.


Playback Buttons

The Player’s Playback Buttons all apply to the current Play List, except Rec which will launch the Recorder.

Volume Control is found to the right of the Playback Buttons.  Click and drag the volume button to adjust playback volume.


Track Info Button

The Track Info Button opens the Track Info screen.  The Track Info button is blue with white, lines, and located at the bottom left corner of the Player.


Music Libray Button
Music Library Button

The Music Library Button opens the Music Library.  The Music Library button is blue with a white music note and located at the bottom left corner of the Player.


Use Winamp Player

Once a player is selected as default, it will always appear when you play your songs with our program.  You may change your selection between the MMJB player and the Winamp player at any time from ‘Player Controls’ on the Options pull down menu of the Player component.

Use MusicMatch Player: this will select the MusicMatch standard player, by XAudio, as your default player each time you play mp3 songs.

Use Winamp Player: this will select the Winamp player to be your default player each time you play mp3 songs.


Library Manager

Clear Database

Load Database

Save Database

Save Database As…


Getting Started - Music Library

To add tracks from your existing mp3 collection into MusicMatch Jukebox, go to the Music Library by choosing Options/View/Show Music Library and click ‘Add’ to browse for the music directory.

Once a song or set of songs has successfully finished recording, they will appear in your Music Library.  Song titles, artist name and album title are input during the recording process (see CDDB).  Choose Tag from the Music Library to assign other sorting characteristics to your tracks (please see Category Descriptions for customization of these characteristics) for use when creating your Play Lists.  These categories include genre, tempo, mood, situation and preference rating.


Getting Started - Track Info

Enter information for each track, such as lyrics and artist notes, by choosing Tag.  Each time the track is played, the information will be displayed in the Track Info screen.  Open the Track Info screen by choosing Options/View/Show Track Info.


File

Add Tracks to Music Library

AutoDJ:  Auto-Create Playlist

Open Existing Playlist

Save Playlist

Export Playlist to Rio

Rio Options

Export Playlist to WAV

Convert MP3 to WAV

Convert WAV to MP3


Edit

Clear Playlist

Delete Playlist

Delete Track

Edit Track Info


Export Playlist to Rio

To upload your MusicMatch Play List to your Rio Portable MP3 Player, choose Export Play List to Rio from Player/Options/File.


Rio Options

Before uploading a Play List to your Rio Portable MP3 Player, choose Rio Options from Play List/Options/File and choose one of the following settings:

128 kbps – High Quality

Use this option for CD Quality mp3 files.  Files are compressed at 12:1

80 kbps

This is a good option if you want to limit the size of the mp3 files with Near CD Quality.  These files will be compressed 18:1.

64 kbps – High Capacity

This is the most compressed format and gives FM Radio Quality in sound play back.  Song files are compressed at 70:1.

File Source Equivalent

Use this option to upload songs to the Rio and not change the compression rate.  Song files remain the same rate of compression as when recorded.

Clear Rio Internal Memory

To have the Rio memory cleared each time, before uploading a new Play List, choose Clear Rio Internal Memory from Play List/Options/File/Rio Options


AutoDJ

The AutoDJ button launches the AutoDJ screen allowing you to create an Automatic Play List.


On-Line Help

If you have consulted your User's Manual but are unable to remedy the problem you are encountering, choose On-Line Help which will take you to the MusicMatch Support web page.  Select the appropriate category and submit the online form, detailing the problem you are encountering.  You will receive a reply within 24 hours.


User's Manual

These are standard WinHelp files, and are organized to correspond to the buttons and menus on the program.

If you are having a problem Recording in digital mode for instance, go to the Recorder section and choose Recorder Options/Recording Mode/Digital Recording.  Or you can browse the alphabetical Index for a related Keyword, in this case digital.  You can also use the Search function, entering a key word for the area giving you trouble.  Again, you might choose the Keyword digital, and choose from the list of possibilities returned.


Name Song File Using

Customize the naming of your song files from Record/Options.  Choose to name your song files using Track Number, Track Title, Album title, or Artist name.  The files will be saved to the directory specified in the Directory for New Songs.

You may use more than one of the options listed, to name your song files.  For example, you may want them first listed by track number, according to their order on the CD, and then by track title.  In this case, you will click on Track Number so it is highlighted and then use the up arrow so it is first in the list.  Click the white box to the left so it is selected with a check mark.  Then click on Track Title, so it is highlighted and using the up arrow, move it so it is second in the list and select it.  Now your song files will be saved to the specified directory as Track Number_Track Title.

You can use all four criteria at once, in any order, to name your song files and each will be separated by an underscore in the file name.  You will receive a prompt if you try to duplicate a song file name in the same directory.  This may happen if the only criteria you choose is Track Number, or if CDDB does not return any CD information and you do not manually input the data.

Customizing the naming of your song files will not affect how they are displayed in your Music Library.


Convert ID3 Tags

If you add songs to your Music Library that have track information associated with them using ID3 tags, MusicMatch will recognize the ID3 tags and display the information in the Track Information screen.

In earlier versions of MusicMatch Jukebox, if a song file containing ID3 tags was added to the database, the tags were not recognized, so track data needed to be reentered. ID3 tag support is a new feature with version 3.1 so, if in a previous version of MusicMatch Jukebox you had added song files that were tagged with ID3 tags, MusicMatch Jukebox would have hidden them.  Choose Convert ID3 Tags to search the mp3 files in your Music Library for these hidden ID3 tags.  The information found will be added to the Track Information screen for that song file.

Any changes made and saved, to ID3 tags within MusicMatch Jukebox, can be viewed by any player which recognizes ID3 tagging.


Getting Started - CD Player


Sound Reproduction

All recordings, regardless of compression rate, will be recorded with dual channel, stereophonic sound.  Currently there is no option to record monaurally though this will be a feature in a future release.

Tracks sampled at 80 kbps and higher are recorded at 44 khz.  Tracks sampled at 64 kbps and lower are recorded at 22 khz.